Windy Boxing Store Australia – Return and Refund Policy

Return Window

You may return any eligible item within 30 days of receiving your order.

Satisfaction Guarantee

At Windy Boxing Store AU, your satisfaction is our top priority. We are dedicated to offering only the highest quality products to ensure your complete satisfaction.

Return Eligibility

Products must be returned in their original condition and packaging. Items that have been used, damaged, or are not in their original condition are not eligible for a refund.

Return Process

To begin the return process, please email [email protected] with a detailed explanation for the return, including photos or videos.

After reviewing your return request, if approved, we will issue an RA# and provide you with the necessary return details.

Please use a trackable shipping service to send the item back to us, as we are not responsible for items lost in transit.

Refund Procedure

Once we receive your returned item, we will inspect it and process your refund to the original payment method.

You are responsible for covering the return shipping costs, which are non-refundable. Should you receive a refund, the cost of return shipping will be deducted from your refund total.

Issues with Refunds

While refunds are typically processed immediately, please allow time for your bank or credit card company to process and post the refund.

If your refund has not appeared in your account after a reasonable time, please contact our customer support for further assistance.

Exchanges and Special Circumstances

We only offer exchanges for items that are defective or damaged. If you need an exchange, please contact us directly.

Returns of items received as gifts will result in a refund to the original purchaser.

Additional Shipping Information

For comprehensive shipping information, refer to our Shipping Policy page.

Replaced and exchanged items are dispatched within 1–2 business days. If there are any delays, please contact our support team.

Tracking numbers will be provided via email once they are available.

If there is an error in the shipping address provided, notify us immediately. Corrections may not be feasible once the order has processed.

Order Cancellation

Orders can only be cancelled before they are processed with a 15% cancellation fee applied. Once orders are processed or shipped, cancellation is not possible.

Important Notes

We cannot accept returns if the buyer changes their mind or finds the same item at a lower price elsewhere after purchase.

Need Assistance?

At Windy Boxing Store AU, we are dedicated to making your shopping experience smooth and enjoyable. If you have any questions or need assistance about our returns, refunds, or your specific order, please contact our customer service team. Ensuring your satisfaction is our foremost goal!

Thank you for choosing Windy Boxing Store AU, where we are committed to upholding our promise of quality and customer satisfaction.

Windy Boxing Store

Address: 235 10-11 Walking St. Pattaya, Bang Lamung District, Chon Buri 20150, Thailand

Email: [email protected]

Phone: +66897484714