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Frequently Asked Question Windy Boxing Store Australia

The Official Distributor of Windy Fight Gear Thailand

Are you the real deal for genuine Windy Fight Gear from Thailand?

  • You bet! Windy Boxing Store AU is the official and authorized Aussie supplier for authentic Windy Fight Gear straight from their Thai factory. Every product is original.
Windy Distribution Agreement

Shipping Your Gear

How does shipping work for Windy gear?

  • Orders get shipped out same-day with Aramex Express whenever possible. You'll get door-to-door tracking and it usually takes 7-14 days to arrive depending on your location.

What about shirts and hand wraps?

  • Those get sent by regular Thai post which takes around 13 days on average to deliver.

Who's responsible if there's shipping damage or delays?

  • While we package things up properly, Windy Boxing Store AU isn't liable for any damage or delays caused by the delivery couriers or customs.

Warranties & Returns

What's the warranty on Windy gear?

  • All Windy gear comes with a 3-month warranty from purchase date covering any manufacturing defects or faults.

How do I return or swap something?

  • Get in touch and we'll sort a return or exchange for any faulty or damaged items. Ship it back to us and once we've checked it over, we'll process a refund or send a replacement. Check our return and refund page for full details.

My refund is taking ages?

  • Check with your bank first as processing times can vary. If it's still MIA after that, let us know and we'll chase it up.

Cancelling Orders

Can I cancel my order?

  • For sure, you can cancel anytime before we ship it out. Just give us a call or email to cancel.

Taxes & Duties

Do I need to pay customs taxes or duties?

  • Nope, you don't need to pay any extra taxes or duties on orders from us. We've got that covered.

Using Our Content

Can I use stuff from your website?

  • Sorry mate, all the content on our website is protected so you can't reuse or share it without written permission from us first.

Need More Help?

What if I've still got questions?

  • Our friendly customer support team is here to help 7 days a week. Shoot us an email or give us a bell!

Data Security

How do you keep my data secure?

  • We use a range of security measures to protect your personal info but no system is 100% bulletproof. Check our Privacy Policy for all the details.

Quality Gear

What sort of gear materials does Windy use?

  • Windy is world-famous for only using the best quality materials. Their gloves are made from specially selected 100% cow leather, while their shorts and sports wear use ultra-tough polyester and premium cotton.

Sizing

How do I pick the right size?

  • We've got detailed size charts for all our gear to help you get the perfect fit. But if you're still unsure, just ask our friendly team for help.

Gear Maintenance

How do I look after my Windy gear?

  • You'll find full care instructions online for keeping your gear in tip-top shape. And our support crew is always happy to provide any extra tips.

Custom Designs

Can I customise my order?

  • You sure can! We offer customisation services so get in touch directly about your custom order.

Payment Options

What payment methods do you accept?

  • We accept all the usual ways to pay - credit/debit cards, bank transfers and even cryptocurrencies.

Contact Details Windy Boxing Store:

We respond to all inquiries within 24 hours, 7 days a week. Your satisfaction and support in choosing original Windy Fight Gear from Thailand is important to us!